VETERINARY PRACTICE MANAGEMENT SOFTWARE — UK
VetOs is a veterinary practice management platform that connects your WhatsApp, consult diary, and pet parent records into one intelligent system — so your clinical team spends less time on admin and more time on the pets that need them.
The average independent vet practice in the UK carries a no-show and late cancellation rate of 9–11%. For a two-vet practice running a full consult diary, that is over £60,000 in lost revenue every year — not from poor care, but from a lack of automated appointment reminders and timely communication with pet parents.
Your receptionist spends hours each day fielding calls for routine consult bookings and confirmations — while the waiting room fills up and WhatsApp messages go unanswered.
Booking requests arrive across phone, email, and WhatsApp with no central view of what is pending, urgent, or already approved — leading to gaps, double bookings, and missed opportunities.
Urgent messages from worried pet parents sit in the same inbox as grooming rescheduling requests — no automatic flag, no alert, no priority given to the cases that need it most.
Post-consult care reminders, medication schedules, and return visit nudges depend entirely on your team remembering to send them — after an already long day.
Your consult trends, revenue by service, and new pet parent registrations are scattered across systems — making every operational decision a guess rather than a data-led choice.
Starting with WhatsApp.
VetOs is built exclusively for UK veterinary practices — not adapted from a generic healthcare system. It automates your appointment booking, reminders, emergency triage, and post-visit follow-ups, while giving your whole team a single, connected view of the practice diary and every pet parent on your books.
Every inbound WhatsApp message is captured in one managed inbox. Emergency cases are flagged and separated from routine consult requests automatically. Every conversation logged, searchable by pet parent or pet name, and visible to your whole team in real time.
Pet parents book consults via WhatsApp. Requests flow directly into your approval queue with pet details, service type, and urgency level. Approve in seconds. The diary updates instantly. Day, week, and month views across your full clinical team.
Urgent cases are identified and surfaced immediately in a dedicated Emergency tab — completely separate from routine enquiries. Your clinical team receives an instant alert. Critical cases never wait behind a routine grooming request.
Full records for every pet parent and their pets — consult history, contact details, active or inactive status, and engagement over time. Your team knows exactly who they are dealing with before the conversation begins.
Pre-consult reminders and post-visit follow-ups sent automatically via WhatsApp — medication schedules, dietary advice, and return appointment nudges. Practices using automated veterinary reminders report up to 40–60% fewer missed consults.
Consult volume trends, new pet parent registrations, and revenue across medical, grooming, and boarding — visible at a glance. Know which services drive the most revenue and where your diary has room to grow.
Set up for your UK vet practice — and running within days.
Link your existing number. We handle the full technical setup — your pet parents keep the same contact they already have saved.
Your services, consult diary structure, and team roles — configured around how your practice actually operates, not a generic template.
Comfortable from day one. No technical background required for your receptionist or clinical staff.
Most UK practices are fully live within a few days. Override or adjust anything at any point. VetOs supports your clinical judgement — it never replaces it.
We are onboarding a small number of independent UK vet practices as founding partners. Tell us about your practice — we will show you honestly whether VetOs is the right fit.
First month free — no setup fees, no hidden charges
Only pay standard WhatsApp messaging fees
No lock-in contracts, cancel any time
Direct access to our team from day one
Phone
+44 20 7946 0958