Privacy Policy

1. Introduction

VetOsHealth ("we," "our," or "us") is committed to protecting the privacy of veterinary clinics and their pet parents. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform and WhatsApp-based automation services.

2. Information We Collect

We collect information that you provide directly to us, including:

• Clinic Information: Name, contact details, and operational data.
• Pet Parent Information: Contact details provided via WhatsApp for appointment booking.
• Appointment Data: Scheduling details, reminders, and follow-up logs.
• Communication Logs: Automated and manual messages sent through the platform.

3. How We Use Your Information

We use the collected information to:

• Provide and maintain our AI-powered automation services.
• Facilitate appointment booking and reminders via WhatsApp.
• Improve platform performance and user experience.
• Ensure clinic-pet parent coordination and emergency triaging.
• Comply with legal obligations and protect our rights.

4. Data Security

We implement industry-standard security measures to protect your data. All communication is encrypted, and we follow strict access control protocols to ensure that only authorized personnel can access sensitive clinic data.

5. Third-Party Services

Our service interacts with WhatsApp (Meta) to facilitate communication. Your use of WhatsApp is subject to Meta's Privacy Policy. We do not sell your data to third parties.

6. Your Rights

Clinics have the right to access, update, or delete their operational data. Requests can be sent to our support team at support@vetoshealth.ai.

7. Contact Us

If you have any questions about this Privacy Policy, please contact us at:
Email: support@vetoshealth.ai
Phone: +91 8460978388